Have you noticed lately when calling your insurance company, your bank or just about any customer service person there has been a change? When communicating about a problem or an update the word you often hear over and over is “perfect.” Repeatedly I hear, “Yes, perfect;” “That’s perfect;” “Mmm perfect.” When they ask the spelling of my name and then answer, “Perfect,” I feel a little unnerved because now their perfect word actually becomes incongruent to the question. Of course I can spell my last name perfectly. You would think life is just perfect in their world.
Are these persons being trained to use this word in their dialogues with customers over and over? What’s so great about this word and who started this nuance? What consultant or training guru first said, “Use one word and one word only over and over—PERFECT.” Did some scientific study or major poll figure out we love to hear the word perfect? Is there some unknown psychology behind this word, “perfect?” Is perfect what every human being has a desire to become so they repeatedly make use of this word? Or, is it the fact that no one is perfect and these persons, no matter how frustrated we the customer become, accept what is being said because of this special, overused and overrated word?
I hear parents repeatedly tell their children practice makes perfect, but it does not. Practice makes better, not perfect. If perfection is our goal, then we’re defeated before we even begin. Is anything in this world perfect?
Only One. Read below about this Perfection:
II Samuel 22:31 – His way is perfect and His word is flawless.
Job 36:4 – He is perfect in knowledge.
Psalm 18:30 – God’s way is perfect.
Isaiah 25:1 – He is perfectly faithful.
Hebrews 7:28 – The Son of God, perfect forever.
James 1:17 – His gifts are perfect.
I John 4:18 – His love is perfect.